'Everyday Conflicts, Creative Solutions': Digital Video and Leader's Guide

Topics

• Active listening
• Using "I" messages
• Dealing with feelings
• Enforce the rules
• Balance the power
• Underlying information

A professionally acted dramatization showing how the Conflict Mediator process works on the playground. The video is accompanied by a Leader's Guide which points out, through an annotated transcript, several mediation skills used in the video. 8min

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